General Studies · Marketing Information System
When a bank analyzes its customer profitability over a ten-year period to determine which segments have consistently contributed to the highest Net Interest Margin, it is primarily utilizing which aspect of the Marketing Information System (MKIS)?
- 1Transactional Automation
- 2External Intelligence Gathering
- 3Longitudinal Internal Records Analysis✓
- 4Ad-hoc Marketing Research
Correct answer
Longitudinal Internal Records Analysis
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