General Studies · Marketing Information System
A bank branch manager is reviewing the 'MKIS Dashboard' which integrates data from various subsystems. Statement 1: The 'Intelligence Feed' shows that a neighboring competitor has started offering a 7.5% interest rate on 'Senior Citizen Savings' which is 0.5% higher than the manager's current offer. Statement 2: The 'Internal Records' section shows that five of the branch's top ten senior citizen depositors have withdrawn significant portions of their balances in the last 48 hours. Statement 3: The 'Decision Support' tool suggests that the branch should offer a 'Relationship Retention Bonus' of 0.6% to the remaining top depositors to prevent further outflow, calculating that the cost of this bonus is lower than the cost of losing liquidity. Statement 4: To confirm the reason for the outflow, the manager uses the 'Research Portal' to launch an automated phone survey for the customers who withdrew their funds. Which of these statements represent the functional application of the subsystems of a Marketing Information System (MKIS)?
- 1All statements are correct✓
- 2Statement 2, 3, and 4
- 3Statement 1, 3, and 4
- 4Statement 1, 2, and 4
Correct answer
All statements are correct
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