General Studies · Marketing Information System
Consider the following statements regarding the principles of Marketing Information System (MKIS) in banking: Statement 1: The Internal Records System provides the foundational data by documenting all customer-initiated transactions that are captured in real-time by the core banking software. It is considered a reliable source of information because it reflects actual historical behavior. Statement 2: The Marketing Intelligence System is essentially a specialized branch of MKIS focusing on systematic design and collection for specific problems on an ad-hoc basis, involving methods like focus groups and surveys. Statement 3: A longitudinal analysis of an MKIS requires maintaining a persistent and consistent data structure over many years so that the trends observed are not skewed by changes in definitions. Which of the following assessments is correct?
- 1All statements are correct
- 2Statement 1 and Statement 3 are correct✓
- 3Statement 2 and Statement 3 are correct
- 4Statement 1 and Statement 2 are correct
Correct answer
Statement 1 and Statement 3 are correct
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