एक बैंक CRM प्रणाली लागू करता है और एक वर्ष में निम्नलिखित परिवर्तन देखता है: कुल ग्राहक = 10,000; पिछली मंथन दर (Churn Rate) = 15% (1,500 ग्राहक छोड़कर चले गए); वर्तमान मंथन दर = 10% (1,000 ग्राहक छोड़कर चले गए)। यदि प्रति ग्राहक अधिग्रहण लागत (Acquisition Cost) ₹3,000 है, तो बेहतर प्रतिधारण (retention) के कारण बैंक द्वारा प्राप्त 'अधिग्रहण लागत बचत' की गणना करें।

K Co. had 4,000 staff at the start of 20X6 and at the end of the year, this number was reduced to 3,800 due to redundancies. During the year, 210 staff took voluntary redundancy, which was 10 more than the company had anticipated, and these 10 employees were replaced. What is the labour turnover rate per year (rounded to two decimal places)?

The budgeted output for a period is 5,000 units and the budgeted time for production of these units is 2,500 hours. The actual output in the period is 5,500 units and the actual time worked by the labour force is 2, 000 hours. What is the capacity utilisation rat io?