Business Studies · Marketing Management
The proposed CRM (Customer Relationship Management) implementation is most likely intended to address which strategic objective?
- 1Product differentiation
- 2Customer retention through personalization✓
- 3Market penetration
- 4Cost leadership
Correct answer
Customer retention through personalization
Download Single Question PDF
Save this question and verified answer as a clean study sheet with live clickable link.
Share with Friends & Study Groups
Challenge your peer aspirants on WhatsApp or Telegram to solve this question!
Preparing for Business Studies?
Practice full-length Business Studies mock tests with real exam timers, instant score analysis, and all-India ranking.
Want more practice questions on Marketing Management?
Solve complete topic-wise tests with detailed solutions on GkGet.
Related Practice Questions
Recommended practice questions in Business Studies · Marketing Management