General Studies · Human Relations Theory
The Hawthorne Studies famously demonstrated that:
- 1Workers accept a managerial directive only if it falls within their zone of indifference.
- 2An average worker is inherently lazy and requires constant coercion.
- 3When workers know they are being observed, their productivity tends to increase.✓
- 4To increase workers' efficiency, management must scientifically analyze and minimize movements.
Correct answer
When workers know they are being observed, their productivity tends to increase.
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