General Studies · Passage and Conclusion

Read the paragraph carefully and evaluate the statement given below based on the information provided. Amazon has admitted to a breach of data confidentiality involving the exposure of its users' names and email IDs, but has not disclosed any details about its nature or scope. The company has not revealed the total number of users affected by this privacy breach, but has informed only the affected users about this technical glitch via email. Now, the leading e-commerce firm is offering gift cards as compensation to some affected users. The company, headquartered in Seattle, has given gift cards ranging from $5 to $100 to certain users impacted by the data violation. Quoting an email conversation between Amazon and a customer named Paul Galgon, a publisher reported that the customer was offered a promotional certificate of $100 when he called the Customer Service Desk to ask how his information was leaked. The company failed to provide solid reasons for the disclosure, and he was given $100 as part of a goodwill gesture. Many users have filed complaints with the customer service desk following the breach, claiming to be affected, but they have not received any response from the company yet. It has been alleged that Amazon's customer service supervisors have been instructed to notify the affected users about the issue but not to offer compensation to everyone. Statement: Mr. Paul received a promotional certificate worth $100, but he did not receive a solid explanation for the data breach. Choose the correct evaluation of the statement from the options below: