Match List I (Critic) with List II (Concept): List I (Critic) A. Thorstein Veblen B. Victor A. Thompson C. John Dewey D. Alvin Gouldner List II (Concept) I. Trained incapacity II. Bureaupathology III. Occupational psychosis IV. Punishment-centred bureaucracy Select the correct match:

The Indian bureaucracy has often been criticized for being rigid and excessively rule-bound, leading to delays in service delivery. Which concept best describes this phenomenon?

Assertion (A): Max Weber's Bureaucratic School introduced selection and promotion of employees based on qualifications and technical competence rather than personal relationships. Reason (R): Weber argued that impersonal, objective decision-making based on technical merit would ensure fairness, consistency, and predictability in large organisations, producing the stability that personal-relationship-based systems could not guarantee.