Current Affairs · Quality Management
Consider the following statements regarding quality costs: Statement (I): Internal failure costs are generated after the product is dispatched as a result of non-performance to requirements. Statement (II): External failure costs are generated before the product is dispatched as a result of non-conformance to requirements. Which of the following options is correct?
- 1Both Statements (I) and (II) are correct.
- 2Both Statements (I) and (II) are incorrect.✓
- 3Statement (I) is correct, but (II) is incorrect.
- 4Statement (II) is correct, but (I) is incorrect.
Correct answer
Both Statements (I) and (II) are incorrect.
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