General Studies · Service Marketing
सेवा गुणवत्ता मॉडल (SERVQUAL) के अनुसार, निम्नलिखित में से कौन सा सेवा गुणवत्ता का निर्धारक नहीं है?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1उत्तरदायित्व (Responsiveness)
- 2अनुरूपता गुणवत्ता (Conformance quality)✓
- 3सहानुभूति (Empathy)
- 4मूर्त वस्तुएं (Tangibles)
सही उत्तर देखें
अनुरूपता गुणवत्ता (Conformance quality)
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