Economics · Service Quality
ग्राहक प्रसन्नता (Customer delight) मुख्य रूप से तब प्राप्त होती है जब सेवा वितरण निम्नलिखित में से किससे अधिक हो जाता है?
- 1परिचालन सीमाएं
- 2ग्राहक की अपेक्षाएं✓
- 3कर्मचारी क्षमता
- 4विपणन बजट (Marketing budget)
सही उत्तर देखें
ग्राहक की अपेक्षाएं
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