उपभोक्ता संरक्षण अधिनियम के तहत, उपभोक्ता को अपने हितों को प्रभावित करने वाले सभी मामलों को उपयुक्त मंचों या अधिकारियों के समक्ष प्रस्तुत करने का अधिकार है। इसे क्या कहा जाता है?

Regarding Consumer Mediation under the Consumer Protection Act, 2019: Statement I: A Consumer Commission may refer a dispute for mediation with the written consent of both parties if elements of a settlement appear acceptable to them. Statement II: Mediation shall be held in the Mediation Cell attached to the Commission, and the mediator is empowered to pass a final binding judgment if parties cannot agree. Statement III: No appeal shall lie against any order passed by the Consumer Commission pursuant to a settlement reached through mediation. Which of the statements given above are correct?

Regarding 'Unfair Contracts' under the Consumer Protection Act, 2019: Statement I: An unfair contract is defined as a contract between a manufacturer, trader, or service provider and a consumer, having terms that significantly alter consumer rights, including requiring excessive security deposits. Statement II: A contract term imposing a disproportionate penalty on the consumer at the discretion of the service provider for breach of contract is classified as an unfair contract. Statement III: A complaint regarding an 'unfair contract' can only be filed before the District Commission, regardless of the consideration value. Which of the statements given above are correct?