Indian Polity · Polity
You head a department aimed at implementing Information and Communications Technology (ICT) for public services. Your subordinates resist online public service integration, making excuses that physical touchpoints are necessary to understand public problems, while their true motive is to avoid transparency. You are determined to provide online services to curb corruption and save citizens from harassment. You will:
- 1Hold multiple informal meetings to encourage subordinates to form a voluntary honesty association.
- 2Issue immediate disciplinary memos to staff whenever laypersons experience delays in offline services.
- 3Pause implementation to run sensitization workshops for subordinates regarding public difficulties.
- 4Proceed firmly with the planned ICT implementation and technical transitions, ignoring baseline excuses of corrupt elements while organizing mandatory training.✓
Correct answer
Proceed firmly with the planned ICT implementation and technical transitions, ignoring baseline excuses of corrupt elements while organizing mandatory training.
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