Economics · Banking Regulation and Consumer Protection
With reference to regulatory guidelines aimed at curbing mis-selling of financial products, which of the following best explains the prohibition of 'dark patterns'?
- 1The penalization of financial institutions that delay resolving customer complaints beyond statutory limits
- 2The restriction placed on financial institutions from paying commissions to direct sales agents
- 3The regulatory ban on tying third-party insurance products with basic bank savings accounts
- 4The prohibition of deceptive user interface design mechanisms or marketing tactics intended to mislead consumers into unintended transactions✓
Correct answer
The prohibition of deceptive user interface design mechanisms or marketing tactics intended to mislead consumers into unintended transactions
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