Education · Quality Management in Education
Who formalized the concept of 'Poka-Yoke' (mistake-proofing) within industrial and quality management systems?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Joseph M. Juran
- 2Philip Crosby
- 3W. Edwards Deming
- 4Shigeo Shingo✓
Correct answer
Shigeo Shingo
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