General Studies · Interpersonal Skills
Which one of the following options represents an inappropriate conflict-resolution behavior when dealing with angry individuals?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Being responsive by verifying and acknowledging the person's message.
- 2Refraining from lecturing, yelling, or blaming the person.
- 3Engaging in an aggressive verbal or physical fight with them.✓
- 4Practising good listening skills and remaining silent if necessary.
Correct answer
Engaging in an aggressive verbal or physical fight with them.
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