Business Studies · Total Quality Management
Which of the following statements regarding Quality Management concepts is correct?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Michael Hammer and James Champy developed the original concept of TQM
- 2TQM principles are often illustrated using the Deming Triangle concept✓
- 3Production management is the only variable in TQM implementation
- 4Kaizen is simply another exact term for Total Quality Management
Correct answer
TQM principles are often illustrated using the Deming Triangle concept
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