Banking · Digital Banking Channels
Which of the following statements regarding banking delivery channels is INCORRECT? 1. In remote channels, personnel at the branch physically interact with customers for their transactions. 2. In electronic channels, services are provided through ATM, Internet banking, and mobile banking.
- 1Only 1✓
- 2Neither 1 nor 2
- 3Only 2
- 4Both 1 and 2
Correct answer
Only 1
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