General Studies · Operations and Quality Management
Which of the following statements most accurately captures the primary distinction between the objective of Six Sigma and the objective of 5S in a bank's back-office operations?
- 1The primary objective of Six Sigma is to reduce fixed costs through staff rationalization, while 5S focuses on reducing variable costs through efficient supply chain management.
- 2Six Sigma is applied only to manufacturing processes, whereas 5S is exclusively designed for the organization of intellectual and digital documents in a financial institution.
- 3Six Sigma is a qualitative process improvement tool centered on employee empowerment, while 5S is a quantitative, data-driven methodology for measuring quality output.
- 4Six Sigma aims for a defect rate of 3.4 Defects Per Million Opportunities (DPMO), focusing on process variation reduction, while 5S aims for a disciplined workplace environment focusing on waste elimination.✓
Correct answer
Six Sigma aims for a defect rate of 3.4 Defects Per Million Opportunities (DPMO), focusing on process variation reduction, while 5S aims for a disciplined workplace environment focusing on waste elimination.
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