Banking · Digital Banking
Which of the following statements is TRUE regarding the Video-based Customer Identification Process (V-CIP) as per RBI guidelines?
- 1Once the V-CIP process is completed, no concurrent audit is required.
- 2Customers can complete the V-CIP process without any official document verification.
- 3The process should be rejected if prompting is observed at the customer's end.✓
- 4The authorized official must obtain identification using at least two different OVDs.
Correct answer
The process should be rejected if prompting is observed at the customer's end.
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