Political Science · Sevottam Model
Which of the following statements is NOT correct regarding the characteristics of the 'Sevottam Model' of public service delivery?
- 1It is exclusively meant for the standard evaluation of private sector manufacturing units in India.✓
- 2It was recommended by the Second Administrative Reforms Commission (2nd ARC).
- 3It focuses on creating an effective system for Citizen's Charters.
- 4It aims to strengthen the institutional mechanism for grievance redressal.
Correct answer
It is exclusively meant for the standard evaluation of private sector manufacturing units in India.
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