Business Studies · Total Quality Management

Which of the following statements correctly represent the core principles and practices of Total Quality Management (TQM)? A) Continuous improvement (Kaizen) is a core element of TQM philosophy. B) Quality responsibility lies primarily with top management, while employees execute instructions. C) Customer focus is central to defining quality standards. D) Benchmarking is used to compare processes and improve performance. E) TQM emphasizes prevention of defects rather than detection after occurrence. F) TQM relies mainly on inspection and end-product testing for quality assurance. G) Employee involvement and teamwork are essential for successful TQM implementation.