Banking · Banking Sector Reforms
Which of the following statements correctly describes the EASE (Enhanced Access and Service Excellence) reform agenda for Public Sector Banks (PSBs) in India? Statement 1: EASE was launched in January 2018 subsequent to the government's major recapitalization announcement for PSBs in late 2017. Statement 2: The reform agenda formulation drew insights directly from the recommendations made during the 'PSB Manthan' conclave held in November 2017. Statement 3: The scope of EASE focuses exclusively on financial technology adoption, intentionally ignoring corporate governance and proactive retail lending frameworks. Statement 4: The overarching goal of EASE is to institutionalize clean and prudent lending, transform customer service, ensure credit availability, and upgrade governance in PSBs.
- 1Statements 1, 2, 3, and 4
- 2Statements 1 and 3 only
- 3Statements 2 and 3 only
- 4Statements 1, 2, and 4 only✓
Correct answer
Statements 1, 2, and 4 only
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