Business Studies · Business Management
Which of the following statements best describes Total Quality Management (TQM)?
- 1It completely excludes human factor inputs from operational design.
- 2It is an organization-wide management strategy driven by value systems to ensure continuous improvement.✓
- 3It rejects corporate-wide coordination in favor of specialized units.
- 4It is an isolated system focusing purely on mechanical inspections.
Correct answer
It is an organization-wide management strategy driven by value systems to ensure continuous improvement.
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