General Studies · e-Government and e-Governance

Which of the following statements are correct regarding the distinctions between e-Government and e-Governance? I. e-Government is primarily technology-driven and concerns itself with the 'how' of governance by focusing on administrative efficiency and service delivery. II. e-Governance is a narrower concept that acts as a subset of e-Government, focusing strictly on automating internal administrative tasks. III. e-Governance is a broader approach that goes beyond service delivery to enhance overall governance processes, including participation, transparency, and accountability. IV. e-Governance is more citizen-centric and focuses on the 'why' and 'for whom' of governance by integrating technology with democratic values. Choose the most appropriate answer from the options given below: