General Studies · Grievance Handling
Which of the following statements are correct regarding grievance handling? 1. It helps maintain industrial harmony2. It increases employee dissatisfaction3. It provides a formal mechanism for complaint resolution4. It reduces employee morale
- 11, 3 and 4 only
- 21, 2 and 3 only
- 31 and 3 only✓
- 42 and 4 only
Correct answer
1 and 3 only
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