Economics · Economy
Which of the following statements accurately reflects the Code of Banks' Commitment to Micro and Small Enterprises (MSEs)?
- 1Banks shall provide timely information about loan products, interest rates, and documentation requirements for MSEs.✓
- 2Banks can selectively provide services to MSEs based on the branch manager's discretion without following standard procedures.
- 3Banks must respond to MSE complaints promptly and resolve disputes efficiently.
- 4Banks may avoid disclosure of terms and conditions to MSE borrowers if considered commercially sensitive.
Correct answer
Banks shall provide timely information about loan products, interest rates, and documentation requirements for MSEs.
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