Banking · Customer Protection
Which of the following statements about the 'Code of Bank's Commitment to Customers' developed by BCSBI are correct? 1. The Code was first released by Dr. Y.V. Reddy in 2006. 2. It has been revised in 2009, 2014, and 2018 to improve transparency and customer service. 3. The Code represents minimum standards of banking practices that member banks must follow. 4. The Code applies only to deposit and loan products offered by banks. 5. Member banks may voluntarily adopt standards in the Code that are higher than those mandated by the RBI. 6. The Code promotes fair banking practices, transparency, and customer protection in digital and traditional banking environments.
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