General Studies · Digital Transformation
Which of the following managerial actions is most consistent with the concept of digital transformation in organizations?
- 1Automating routine clerical tasks without changing workflows
- 2Integrating digital technologies to redesign processes, services, and decision systems✓
- 3Increasing the number of IT personnel in operational departments
- 4Replacing manual paperwork with electronic record keeping only
Correct answer
Integrating digital technologies to redesign processes, services, and decision systems
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