Business Studies · E-Commerce Customer Relations
Which of the following is considered a best practice when communicating with customers via email in e-commerce?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Sharing unnecessary personal thoughts during queries
- 2Providing prompt and clear responses to customer inquiries✓
- 3Ignoring customer complaints
- 4Using informal language and slang
Correct answer
Providing prompt and clear responses to customer inquiries
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