Banking · Business Process Re-engineering
Which of the following is a major operational constraint in Retail Banking that can be directly addressed through Business Process Re-engineering?
- 1Government regulation restricting the sale of insurance products.
- 2Lack of demand for home loans in the market.
- 3High operational cost due to legacy systems and manual processes.✓
- 4Low rate of interest on savings accounts.
Correct answer
High operational cost due to legacy systems and manual processes.
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