General Studies · Total Quality Management
Which of the following core concepts are associated with Total Quality Management (TQM)? (A) Prevention and Zero defects (B) Top-down directive style (C) Continuous improvement (D) Heavy reliance on slogans, exhortations, and supervision (E) Total employee participation Choose the correct answer from the options given below:
- 1(A), (D), (E) only
- 2(D), (E), (C) only
- 3(A), (C), (E) only✓
- 4(B), (C), (E) only
Correct answer
(A), (C), (E) only
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