General Studies · Performance Management
Which of the following BEST explains the relationship between mission statements and performance measurement?
- 1Mission statements include detailed performance standards against which actual performance can be measured
- 2Performance measurement involves comparing actual performance against a target, and the mission statement represents the organisation's overall overarching target✓
- 3To be of value, a performance measure must have an obvious link to the mission statement
- 4Mission statements are a marketing tool and have no part to play in performance measurement
Correct answer
Performance measurement involves comparing actual performance against a target, and the mission statement represents the organisation's overall overarching target
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