General Studies · Control Techniques
Which of the following best describes 'management by exception'?
- 1Using management reports to highlight exceptionally good performance, so that favourable results can be built upon to improve future outcomes
- 2Sending management reports only to those managers who are able to act on the information contained within the reports
- 3Focusing management reports on areas which require attention and ignoring those which appear to be performing within acceptable limits✓
- 4Appointing and promoting only exceptional managers to areas of responsibility within the organisation
Correct answer
Focusing management reports on areas which require attention and ignoring those which appear to be performing within acceptable limits
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