General Studies · Management Control Systems
Which of the following best describes 'management by exception'?
- 1Appointing and promoting only exceptional managers to areas of responsibility within the organisation
- 2Focusing management reports on areas which require attention and ignoring those which appear to be performing within acceptable limits✓
- 3Sending management reports only to those managers who are able to act on the information contained within the reports
- 4Using management reports to highlight exceptionally good performance, so that favourable results can be built upon to improve future outcomes
Correct answer
Focusing management reports on areas which require attention and ignoring those which appear to be performing within acceptable limits
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