General Studies · Situational Judgement
Which of the following actions best demonstrates active empathy in a face-to-face conversation?
- 1Redirecting the topic to talk about your personal experiences more
- 2Checking your mobile phone periodically during the conversation
- 3Maintaining appropriate eye contact and nodding to show understanding✓
- 4Interrupting the speaker frequently to share your own opinions
Correct answer
Maintaining appropriate eye contact and nodding to show understanding
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