Economics · Economy
Which of the following actions at the branch level is an example of improving efficiency by addressing the structural component of a bank's Cost-to-Income Ratio?
- 1Launching a temporary sales campaign to cross-sell high-fee wealth management products
- 2Replacing a manual clearing process with a fully automated, image-based cheque clearing system✓
- 3Renegotiating the interest rate on a large corporate fixed deposit that is maturing shortly
- 4Temporarily reducing the branch's marketing and advertising expenditure for the current quarter
Correct answer
Replacing a manual clearing process with a fully automated, image-based cheque clearing system
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