Business Studies · Banking Channels
When a bank adopts a Self-Service Kiosk Delivery Model for passbook printing and cash deposit/withdrawal, the primary operational benefit to the bank's Internal Customers - Staff at the Branch Level is:
- 1Simplification of the bank's core banking system's data reconciliation process.
- 2Reduction in the branch's overall cash holding limits imposed by the RBI.
- 3Increased time available for cross-selling and relationship building.✓
- 4Increased commission income from transactional services.
Correct answer
Increased time available for cross-selling and relationship building.
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