General Studies · Loan Recovery & Management
What is the primary objective of a bank's Recovery Policy when dealing with a defaulting Retail Loan customer prior to initiating aggressive legal action?
- 1To maximize immediate collection by seizing the collateral and conducting an emergency auction.
- 2To explore all feasible options for re-scheduling the loan or offering a settlement to restore the account to the Standard category.✓
- 3To permanently blacklist the customer immediately and notify all global credit bureaus.
- 4To transfer the loan account to an Asset Reconstruction Company (ARC) immediately for securitization.
Correct answer
To explore all feasible options for re-scheduling the loan or offering a settlement to restore the account to the Standard category.
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