Economics · Marketing Management
What is the formula for calculating Customer Lifetime Value in the first year (CLV(1)), where 'm' is the margin, 'r' is the retention rate, and 'd' is the discount rate?
- 1CLV(1) = m × r1 - d
- 2CLV(1) = m - r1 - d
- 3CLV(1) = m + r1 + d
- 4CLV(1) = m × r1 + d✓
Correct answer
CLV(1) = m × r1 + d
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