General Studies · Marketing Management
What is the correct sequence of the steps followed in the personal selling process?
- 1Prospecting, approach, pre-approach, presentation, overcoming objections, follow-up, closing
- 2Pre-approach, approach, prospecting, presentations, overcoming objections, follow-up, closing
- 3Prospecting, pre-approach, approach, presentation, overcoming objections, closing, follow-up✓
- 4Approach, prospecting, pre-approach, overcoming objections, presentation, closing, follow-up
Correct answer
Prospecting, pre-approach, approach, presentation, overcoming objections, closing, follow-up
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