Nursing · Therapeutic Communication
What is the best response for a nurse when dealing with a client who falsely insists that the nurse promised to take them home?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Ignore the client completely until they stop asking
- 2Apologize profusely and immediately leave the room
- 3Pretend the promise was actually made to calm the client down
- 4Gently clarify reality and avoid making promises that cannot be kept✓
Correct answer
Gently clarify reality and avoid making promises that cannot be kept
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