General Studies · Organizational Behaviour
What does the 'Hawthorne Effect' refer to in organizational behavior?
- 1The formal study of organizational hierarchy and division of labor
- 2The tendency of individuals to alter or improve their performance when they know they are being observed✓
- 3The impact of financial incentives on productivity
- 4The study of employee turnover in manufacturing plants
Correct answer
The tendency of individuals to alter or improve their performance when they know they are being observed
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