Indian Polity · Polity
Under the Consumer Protection (E-Commerce) Rules, 2020, consider the following statements regarding obligations of e-commerce entities: Statement I: E-commerce entities must appoint a Nodal Contact Person who is a resident of India for 24x7 coordination with law enforcement agencies. Statement II: An e-commerce entity must acknowledge receipt of any consumer complaint within forty-eight hours and redress it within one month. Statement III: Inventory-based e-commerce entities are completely exempt from product liability for defective goods sold under their own brand. Statement IV: Marketplace e-commerce entities must provide a description of search parameters to prevent 'pay-for-rank' manipulation. Which of the above statements are correct?
- 1All statements are correct
- 2Only I, II, and IV✓
- 3Only II and III
- 4Only I and II
Correct answer
Only I, II, and IV
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