Current Affairs · Consumer Rights & Law
Under the Consumer Protection Act 2019, a complainant intends to initiate action representing a large group of affected digital consumers against a multinational institution for systemic security failures. The consideration paid for the individual service is 1.5 crore. Which statutory entity has the explicit primary jurisdiction to investigate consumer rights violations as a class and mandate remedy or recall of services under the updated framework?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1The National Consumer Disputes Redressal Commission (NCDRC), because the cumulative cross-state value of the group class interest exceeds 10 crore.
- 2The Central Consumer Protection Authority (CCPA), as it holds specialized executive power to protect and enforce the rights of consumers as a class.✓
- 3The State Consumer Disputes Redressal Commission, because the valuation falls between 1 crore and 10 crore.
- 4The District Consumer Disputes Redressal Commission, as individual consideration does not exceed 2 crore.
Correct answer
The Central Consumer Protection Authority (CCPA), as it holds specialized executive power to protect and enforce the rights of consumers as a class.
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