General Studies · Organizational Behaviour
Two team members are in conflict, negatively affecting overall work productivity. As a team leader, what is your best immediate step?
- 1Take the side of the employee you personally prefer to resolve the deadlock quickly.
- 2Report both employees to HR instantly without discussing it with them first.
- 3Ignore the situation completely in the hope that it resolves itself over time.
- 4Arrange a mediation session between them to address the core issues constructively.✓
Correct answer
Arrange a mediation session between them to address the core issues constructively.
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