General Studies · Conflict Management
Two team members are in conflict, affecting work productivity. As a team lead, what is your best immediate step?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Report both to HR instantly for disciplinary action
- 2Ignore it in the hope that it resolves itself
- 3Take sides with the more productive member
- 4Arrange a mediation session between them✓
Correct answer
Arrange a mediation session between them
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