General Studies · Total Quality Management
The ultimate main focus and ultimate goal of Total Quality Management (TQM) is on:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Internal training of employees
- 2Rigid product standardization alone
- 3Customer delight and satisfaction✓
- 4Short-term profitability of the company
Correct answer
Customer delight and satisfaction
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