The second generic approach to the utility of Total Quality Management (TQM) in Higher Education, as pointed out by British experts (specifically the Staff Interest Approach), primarily concerns:

Which of the following are the characteristics of an effective team in an institution of higher learning? (A) The atmosphere tends to be informal in which members of the team are involved. (B) There is a lot of discussion in which everyone participates. (C) The task of the group is well understood and accepted by the group members. (D) The members of the group are not afraid of putting forth their ideas. (E) The members of the group avoid disagreement and conflict among themselves. Choose the correct answer from the options given below: