Banking · Core Banking Solutions
The implementation of a Core Banking Solution (CBS) significantly transformed the bank employee's role by shifting the focus of branch operations from:
- 1Lending to deposit-taking.
- 2Centralized decision-making to decentralized decision-making.
- 3Digital transactions to physical cash transactions.
- 4Back-office record-keeping and ledger-posting to front-office customer service and sales/advisory roles.✓
Correct answer
Back-office record-keeping and ledger-posting to front-office customer service and sales/advisory roles.
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